Privacy Policy

This Privacy Policy explains how GiBud processes personal data when you visit the website, create an account, buy or sell items, place bids, use chat or contact customer support.

This page is intended to provide clear and accessible information about how your personal data is used, in line with GDPR transparency requirements.

1. Controller and contact details

Who is responsible for your data

GiBud.no ("GiBud", "we", "us") is responsible for the personal data described in this policy, unless otherwise stated for a specific service or integration.

You can contact us at kundeservice@gibud.no if you have questions about privacy, your account, or your rights.

2. What personal data we may collect

Data you provide directly

  • account details such as username, name, email address, password-related credentials and language or country preferences
  • profile details, addresses, phone number, payment-related preferences and seller information
  • listing content, bids, purchases, invoices, reviews, messages and customer support inquiries
  • information you send through forms such as contact requests or account updates

Data generated through use of the platform

  • transaction history, auction activity, cart activity, favorites, notifications and order records
  • technical and security information such as device or browser data, log data, timestamps, IP-related information and error reports
  • fraud-prevention and abuse-monitoring signals connected to account and marketplace activity

3. Why we process personal data and legal bases

To provide the marketplace

We process personal data to create and manage accounts, publish listings, operate auctions, process purchases, provide chat and customer support, and deliver core platform functionality.

Legal basis: processing necessary for the performance of a contract or to take steps at your request before entering into a contract.

To meet legal obligations

We may process personal data to comply with accounting, bookkeeping, tax, consumer protection, security and law-enforcement related obligations.

Legal basis: compliance with legal obligations.

To protect the platform and improve services

We may use personal data to prevent fraud, enforce rules, investigate misuse, secure accounts, monitor platform stability, and improve service quality and user experience.

Legal basis: legitimate interests, provided those interests are not overridden by your rights and freedoms.

Where consent is used

If we use consent for a specific feature, such as optional marketing or certain non-essential cookies, you may withdraw that consent at any time. Withdrawal does not affect earlier processing carried out before the withdrawal.

4. Sharing of personal data

Who may receive your data

We may share personal data with service providers and partners that support the operation of GiBud, for example providers for hosting, authentication, storage, payment-related workflows, messaging, analytics, security monitoring, customer support and technical infrastructure.

We may also share data where required by law, regulation, public authority request, or where necessary to establish, exercise or defend legal claims.

Marketplace visibility

Because GiBud is a marketplace, some profile and transaction-related information must be visible or shared with other users to enable bidding, buying, selling, delivery, invoicing, support and dispute handling.

5. Storage periods

How long we keep data

We keep personal data only for as long as necessary for the purposes described above, including to provide the service, maintain marketplace integrity, resolve disputes, enforce agreements and comply with legal retention obligations.

The exact retention period may vary depending on the type of data, your account status, transaction history and applicable legal requirements.

6. Your rights

Your rights under data protection law

  • request access to your personal data
  • request correction of inaccurate or incomplete data
  • request deletion where legal conditions are met
  • request restriction of processing in certain situations
  • object to processing based on legitimate interests
  • request data portability where applicable
  • withdraw consent where processing is based on consent

To exercise your rights, contact kundeservice@gibud.no.

7. International transfers

Transfers outside the EU or EEA

If personal data is transferred outside the EU or EEA, we aim to use appropriate safeguards required by data protection law, such as adequacy decisions, standard contractual clauses or equivalent protection mechanisms, depending on the relevant transfer.

8. Cookies, logs and similar technologies

Website and app technologies

GiBud may use cookies, local storage, logs and similar technologies to keep you signed in, remember settings, improve stability, measure performance and protect the service.

If we use non-essential tracking or advertising technologies, those should be described in a separate cookie notice or consent flow where required.

9. Security

How we protect data

We use technical and organizational measures intended to protect personal data against unauthorized access, loss, misuse, alteration and disclosure. No system can guarantee absolute security, but we continuously work to improve our safeguards.

10. Complaints and updates

Complaints

If you believe our processing of your personal data does not comply with applicable law, you may contact us first so we can try to help. You also have the right to lodge a complaint with the relevant supervisory authority, including Datatilsynet in Norway.

Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. Material updates should be published on this page.